Frequently Asked Questions
Learn more about the most frequently asked plumbing questions from the experts at Main Line Plumbing in Rochester, NY.
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- 50+ Years Combined Experience
- A+ BBB Rating
- Free Estimates & Flexible Scheduling
- Locally & Family-Owned
- Two Convenient Locations
- Upfront Pricing
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Our Most Commonly Asked Questions
Frequently Asked Questions
Why Do Drains Become Clogged?
For the most part, when a sink or other receptacle starts draining slowly — or stops draining altogether — it’s because of the normal accumulation of substances in your drain pipes. In bathrooms, this could be because of hair, dirt, soap or other hygiene products. In the kitchen, it’s usually an accumulation of food and grease.
Why Does My Water Heater Always Leak?
First, make sure to take a closer look at your water heater, check everywhere, especially the bottom. You might be able to see a pipe fitting that has become loose or an obvious issue. The more details you could provide your water heater repair professional, the better.
At Mainline Plumbing our plumbing experts can diagnose the issue with your hot water heater in Rochester, NY and surrounding areas in Monroe County. We can advise you to repair or replace your hot water heater, to ensure safety and quality for you and your family.
How Can I Unclog My Tub?
Using a drain snake is one easy way to unblock those stubborn clogs in your bathtub. But if that doesn’t work, the clog may be too far down the line for you to reach. Our expert team at Main Line Plumbing can come out to fix your clogged drain for you if you run into any issues with this. With two convenient locations in Fairport, NY and Spencerport, NY, we fix clogged drains all throughout the Rochester, NY area.
Why Do I Always Run Out Of Hot Water So Fast?
For the most part, when a sink or other receptacle starts draining slowly — or stops draining altogether — it’s because of the normal accumulation of substances in your drain pipes. In bathrooms, this could be because of hair, dirt, soap or other hygiene products. In the kitchen, it’s usually an accumulation of food and grease.
I Noticed My Water Bill Was Significantly Higher This Month Compared To Others, Why Is This?
If your water bills are unexpectedly higher, even after considering factors like the season and the number of occupants in the house, it’s time to investigate potential plumbing issues. Issues like leaks, continuous running water in the toilet, or dripping taps can lead to significant water wastage, ultimately causing an increase in your water bills.
What Our Customers Say
See What Our Happy Customers Are Saying
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christine s7 October 2026Trustindex verifies that the original source of the review is Google.
Amazing service! I live in Perinton/Fairport I called because I was having a hot water issue in my bathroom and was able to schedule an appointment within a very reasonable timeframe. They listened carefully to my concerns, took their time explaining everything to me, and were able to fix the issue the same day as we had scheduled. They were truly professional, knowledgeable, and great to work with. I really appreciated the time they took to make sure everything was taken care of properly. They will definitely be my go-to plumbers for any future plumbing needs. Highly recommend!+0Posted on Google![]()
Victoria Gilbert1 October 2026Trustindex verifies that the original source of the review is Google.
Excellent service and response timePosted on Google![]()
Kathy KL28 September 2026Trustindex verifies that the original source of the review is Google.
Very helpful and friendly, able to accommodate us immediately.Posted on Google![]()
Joe Beales16 September 2026Trustindex verifies that the original source of the review is Google.
Jordan showed up on time and was extremely knowledgeable. He had my basement floor drain unplugged and draining within a half hour. Couldn’t be happier with their service and pricing. They just got a life long customer! I recommend them to anyone with plumbing issues. 5 star service!Posted on Google![]()
Caroline Northrup15 September 2026Trustindex verifies that the original source of the review is Google.
They were fantastic. Gave me a rough estimate on the phone, arrived the same day, worked efficiently, and the final cost was less than the estimate. Incredibly happy with their work. Thank you, Alec!Posted on Google![]()
Brandon Geer12 September 2026Trustindex verifies that the original source of the review is Google.
Main Line Plumbing was fantastic to work with. They did fantastic work, were very reasonably priced, and were able to meet our needs very quickly. Each member of the team was great to work with. In my opinion, they went above and beyond! I will absolutely be working with them again with any future plumbing needs!Posted on Google![]()
patricia bevan10 September 2026Trustindex verifies that the original source of the review is Google.
Easy to get a fast appointment. Minor adjustment needed on sump pump. ALEC was helpful and thorough.Posted on Google![]()
james civitello10 September 2026Trustindex verifies that the original source of the review is Google.
Great service, easy to deal with. Installers very professional. Thank you Main Line PlumbingPosted on Google![]()
Nancy Maiolino2 September 2026Trustindex verifies that the original source of the review is Google.
I can’t say enough good things about this plumbing company! From the very first interaction, they were responsive, professional, punctual, and incredibly easy to communicate with. They actually showed up when they said they would, kept me informed throughout the process, answered my questions, and followed through on everything they promised. In a world where it can be incredibly difficult to even get contractors to return a phone call or show up for an appointment, their level of reliability was such a refreshing experience! On top of that, their pricing was fair and reasonable, and I never felt pressured or like they were trying to upsell me on things I didn’t need. They clearly take pride in their work and genuinely care about their customers. It’s so nice to find a local, trustworthy plumbing company that you can actually count on. If you’re looking for a plumber who is reliable, honest, communicative, and does quality work, I highly recommend giving them a call.Posted on Google![]()
Melissa VanTyle20 August 2026Trustindex verifies that the original source of the review is Google.
The team at Main Line was excellent. They got us on the schedule quickly, patiently helped us navigate our situation, and communicated regularly. Highly recommended!Posted on Google![]()
Melissa VanTyle20 August 2026Trustindex verifies that the original source of the review is Google.
The team at Main Line was excellent. They got us on the schedule very quickly, patiently helped us navigate our situation, and communicated regularly. Highly recommended!Posted on Google![]()
Brett Lemcke13 August 2026Trustindex verifies that the original source of the review is Google.
Fast, reliable, and professionalLoad more