Privacy Policy

Effective Date: October 1, 2025

Main Line Plumbing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://wearemainline.com, contact us by phone, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, physical address, and details you provide when submitting a contact form or scheduling service.
Service Information: Details about your plumbing issue, location of service, or project requests.
Automatically Collected Information: IP address, browser type, device type, pages visited, and cookies or tracking technologies for analytics and site functionality.

2. How We Use Your Information

We use the information we collect for:

Responding to your inquiries or scheduling services.
Providing estimates and fulfilling plumbing services.
Sending appointment confirmations, updates, or service-related communications.
Improving our website, marketing, and customer experience.
Complying with legal requirements.

3. Sharing Your Information

We do not sell or rent your personal information. We may share limited information with:

Service Providers: Trusted vendors (such as website hosting, email systems, or payment processors) who assist in running our business.
Legal Requirements: If required to comply with law, regulation, legal process, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Improve site performance and user experience.
Track analytics (such as through Google Analytics).
Support marketing and advertising campaigns.

You can disable cookies in your browser settings, but some site features may not function properly without them.

5. Third-Party Services

We may use third-party services such as:

Google Analytics & Google Ads for website analytics and advertising.
TrustIndex or other review platforms to display customer reviews.
Social Media Platforms if you interact with us via Facebook, Instagram, or other channels.

These providers have their own privacy practices. We encourage you to review their policies.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Children’s Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children.

8. Your Rights & Choices

Depending on your location, you may have rights to:

Access the personal data we hold about you.
Request corrections or deletion of your information.
Opt out of marketing communications at any time.

To exercise these rights, please contact us at accounts@mainlineplumbingwny.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Main Line Plumbing
📍 Fairport Location: 6 N Main St Suite 200-L, Fairport, NY 14450
📍 Spencerport Location: 409 S Union St Suite 1, Spencerport, NY 14559
📧 Email: accounts@mainlineplumbingwny.com
📞 Phone: (585) 455-4266