Water Heater Replacement in Rochester, NY

  
 
 
 
  
 
Excellent5.0460 reviews
 
5.0
 
Excellent460 reviews
 
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 Nancy Maiolino 
 
2 September 2026
 
 
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I can’t say enough good things about this plumbing company! From the very first interaction, they were responsive, professional, punctual, and incredibly easy to communicate with. They actually showed up when they said they would, kept me informed throughout the process, answered my questions, and followed through on everything they promised. In a world where it can be incredibly difficult to even get contractors to return a phone call or show up for an appointment, their level of reliability was such a refreshing experience! On top of that, their pricing was fair and reasonable, and I never felt pressured or like they were trying to upsell me on things I didn’t need. They clearly take pride in their work and genuinely care about their customers. It’s so nice to find a local, trustworthy plumbing company that you can actually count on. If you’re looking for a plumber who is reliable, honest, communicative, and does quality work, I highly recommend giving them a call.
  
 
 
 
 
 
 
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 Melissa VanTyle 
 
20 August 2026
 
 
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The team at Main Line was excellent. They got us on the schedule quickly, patiently helped us navigate our situation, and communicated regularly. Highly recommended!
  
 
 
 
 
 
 
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 Melissa VanTyle 
 
20 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
The team at Main Line was excellent. They got us on the schedule very quickly, patiently helped us navigate our situation, and communicated regularly. Highly recommended!
  
 
 
 
 
 
 
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 Brett Lemcke 
 
13 August 2026
 
 
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Fast, reliable, and professional
  
 
 
 
 
 
 
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 George Lumb 
 
11 August 2026
 
 
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Main Line Plumbing was fast, helpful and honest. They helped me work through what I really needed to get done and what things were less important in the short term. They installed a sink and a grease trap for me and they did a great job!
  
 
 
 
 
 
 
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 Carla Mancuso 
 
10 August 2026
 
 
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Prompt and professional service! Highly recommend.
  
 
 
 
 
 
 
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 Terry Kedley 
 
7 August 2026
 
 
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Practical guys. They do the job well and don’t overcharge.
  
 
 
 
 
 
 
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 Beau Gringer 
 
28 July 2026
 
 
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Had Main Line Plumbing out to replace our home's Pressure Reducing Valve.  They were out to the house fast to do the work and everything went great, as always - thanks Main Line!
  
 
 
 
 
 
 
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 Catherine Gretton 
 
22 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Alec from Mainline Plumbing texted that he was on his way, arrived on time, and was extremely kind and knowledgeable. I am looking forward to working with this company. Jawaan and David came to do the work and they arrived on time, they were so polite, they got right to work, and did the job within the time promised. Their work was neat and Jawaan explained how everything works before they left. Don’t look at further. Hire Mainline plumbing! Update: I hired Mainline plumbing again to replace 3 old toilets in my home. Alec and Joe (the company’s owner) came on time, got straight to work, and completed the job quickly and efficiently. They are both extremely polite and professional and obviously care about their work. Guys, I’ll see you again soon for my next project! Well, Alec was back after Mainline oversaw our bathroom reno to fix our sump pump. It was nice to see a familiar face. (Even the dog was happy to see him again) As usual, Alec was on time, kept us informed, and completed the work quickly and with skill. Another Mainline job well done!
  
 
 
 
 
 
 
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 Jeff Borkowsi 
 
22 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Excellent service. These are hard working, honest professionals who value the relationship they have with customers. I highly recommend Mainline. Couldn't be happier with their people or their service.
  
 
 
 
 
 
 
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 H S 
 
17 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
+0
Highly recommended! Our water heater died and they came out the same day to install a new one. Alec was friendly, professional and did a great job. I would absolutely hire them again.
  
 
 
 
 
 
 
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 Ashley Mauro 
 
13 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Professional, trustworthy and honest service. Highly recommend.
  
 
 
 
 
 
 
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